Placement Variations (Day Changes)


Please be advised that the ability to process day change variations for placements is currently unavailable whilst changes are being made to improve the experience. The system is anticipated to be available again by Friday 13th March 8AM (AWST). Thank you for your understanding.

Mar 11, 2020 11:50 pm

System Statuses

Partial Outage YouthCARE Console

1 active incident

Operational YouthCARE Email Services (Exchange)

Operational YouthCARE Record Keeping (MyCARE)

Past Incidents

Mar 10, 2020

Disclosure Records Access


The records access issue has been identified and resolved.

Mar 10, 2020 10:18 pm

We are aware of an issue that is impacting a small number of users which is preventing access to disclosure records on the console. The issue has been identified and a fix is currently underway. Thank you for your patience.

Mar 5, 2020 4:45 pm
Mar 8, 2020

Scheduled Maintenance


The scheduled maintenance of the YouthCARE console has concluded and all systems are operational.

Mar 8, 2020 10:33 pm

Scheduled maintenance is ongoing. Further updates will be provided here once the maintenance has concluded. Thank you for your patience.

Mar 8, 2020 10:31 am

We are performing scheduled maintenance beginning on Sunday, March 8th, 12:00AM (AWST) and we expect the service to be available again at approximately 3:00PM (AWST). During this time the system will be unavailable for use. Thank you for your patience.

Mar 7, 2020 6:47 pm